Before booking:
Compare direct and OTA rates
Check cancellation terms
Verify deposit and parking fees
Review recent guest comments
Check the neighborhood
Confirm must-have amenities
Use real contact information
Read the room description carefully
Before arrival:
Confirm your reservation
Make sure your card works
Call if arriving late
Request special needs early
Ask about parking
Bring ID and payment card
During the stay:
Inspect the room
Report issues immediately
Respect staff and other guests
Follow hotel policies
Keep valuables secure
Document serious problems
At checkout:
Review your bill
Ask questions before leaving
Get receipts
Follow up in writing if needed